Moyne approval given a boost

AN impressive report card has been handed down for Moyne Shire Council.

The Department of Transport, Planning and Local Infrastructure has released the results of its local government community satisfaction survey.

In key areas, Moyne’s rating has improved on the past two years.

It has also rated above the average given to other shires in its category — large rural shires.

Overall satisfaction for Moyne for 2014 was 63 per cent, up from 59 the previous year.

It is also well ahead of the average for large rural shires — 57 per cent.

In the community consultation category, Moyne achieved a satisfaction rating of 62 per cent, up from 59 and above the state average of 55.

The council lobbying on behalf of its community received a big tick with its advocacy rating up from 57 last year to 61 per cent for 2014. The state average was way down at 54.

Customer service rose slightly from 68 to 69 per cent while the overall direction of council was up from 54 to 56 with the state average for large rural shires at 51.

The level of community satisfaction in the areas of the maintenance of local streets and footpaths, recreational facilities and the enforcement of local laws all rose over the past 12 month.

Councillor Jill Parker said she was happy with the survey results.

“It is good to get a positive response to what we doing but there is always room for improvement,” Cr Parker said.

“To have an upward trend is a good sign, we often read in the newspapers some complaints but this random survey shows the majority of people are happy with council.”

Cr Parker said the rise in the area of community consultation was a pleasing part of the survey results. She said the council was constantly trying to improve communication with the community.

“We can always improve on what we do, but we are lot better with our consultation than we were six years ago.

“Council is a complex organism. An example is that crews might do some great work on the roads but the public may not even realise.”


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