Residents across the city will have a new place to air their concerns, with the Warrnambool Ratepayers Association starting up a weekly listening post.
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President Brian Kelson said each Saturday from 11am to 1pm, members would be at the mid-block Liebig Street pedestrian crossing to hear from the community.
"It's about giving people a place to go and a place to be heard," Mr Kelson said.
"It's important because we don't want a person to think they're the only one who has an issue and that they're a lone voice, we want them to feel at ease and know that somebody does care and will listen.
"We represent every ratepayer and trader who wishes to have representation."
Mr Kelson said he hoped the listening post will help recruit new members to the association.
"There's very little involved, it's a $10 membership that lasts 12 months, you can come along to meetings and receive a fortnightly newsletter," he said.
"It gives people an idea of what's going on around the town who might have a little more interest in the day to day running of the city."
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