The Woodford dairy farmer, known to residents as Bob, began volunteering his time after his father-in-law was one of the first people to live at the aged-care facility for seven months.

"After my father-in-law passed away I kept going back to the residents I had gotten to know over the time," Mr McKenzie said.

"A lot of them don't get to see their families because of work commitments so I become their family for a day."

When Mr McKenzie is at Mercy Place, he partakes in bingo, carpet bowls or footy tipping and said that wherever he goes, he is met with delighted residents.

"I do one-on-one talks where I go in and talk to people about their lifestyles," he said.

"One resident was a steam train driver and one made neon lights in London. It's amazing getting to know what people have done over their lives.

"I go in on Tuesdays and it's worth it just to see the smiles on their faces."

Despite the coronavirus pandemic, Mr McKenzie has still been able to volunteer on Tuesdays as he was chosen as one of six volunteers to continue their work.

"Nothing has really changed for me," he said.

"I just have to maintain a safe distance and be germ-free."

Mr McKenzie, who is one of Mercy Place's longest-serving volunteers, strongly recommends giving up time for others to anyone, no matter which sector it is in.

"Do it, just to see the smile's on people's faces," he said.

"The work force is there to help you when you need and step in.

"It's really worth it, I just love spending one day a week there."

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