Brian and Karen Guyett have been watching traffic levels rise from their Merri Street home over the 25 years they have lived there.

The couple doesn't agree with Warrnambool City Council's decision to install a pedestrian crossing out the front of their house, which faces the railway station.

Instead, they want the council to focus resources on the intersection.

"It's a total mess, if they want to fix the problem they have to address the problem - which is the intersection," Mr Guyett said.

"Putting a pedestrian crossing out the front of my house is throwing a small band-aid over it, it's not going to solve the traffic problem.

"I don't think the intersection needs a roundabout, I think it needs lights with a pedestrian crossing."

According to council figures, 3500 vehicles use Merri Street a day, while 2000 use Fairy Street daily.

"If you're on Fairy Street and you want to turn right, you can't do it because you can't see what's coming," Mr Guyett said.

"It takes just one bus there and you can't see to get out.

"Traffic has increased enormously and with even more trains something desperately needs be done safety-wise.

"Traffic and pedestrians go hand-in-hand, we need to protect the pedestrians but the cars are a problem there as well, there's just so many cars."

Warrnambool's Omni Healthcare is located at the intersection and staff see traffic chaos there all the time, said Omni's Lisa Jacob.

"I would say it's the worst intersection in Warrnambool," she said.

"There are so many black spots and you can't see past because the buses pull up there.

"Then there's the train time mayhem, no-one knows which way to go. The council put in so much money for the free parking at the station, but it's a nightmare to get out of."

Ms Jacobs said traffic volumes continued to rise in the two years she had worked at Omni.

"After watching the intersection here every day I think they need traffic lights and arrows to keep the traffic flowing," she said.

"All of us who work here we won't go through the intersection, we'll go around the block instead.

"I can't see how a pedestrian crossing that far up the road is going to make a difference to the intersection.

"Something needs to be done or someone is going to get killed."

A Warrnambool City Council spokesman said three accidents had taken place at the intersection since 2016.

He said an incident in 2017, which saw an elderly couple hit while leaving the station, prompted the council to set the wheels in motion for the pedestrian crossing.

"In August 2017 an elderly couple leaving the train station on foot were struck by a car in Merri Street," he said.

"This prompted calls from the community to add safety improvements for pedestrians accessing the train station and bus interchange.There were also calls for the speed limit along Merri Street to be lowered.

"Council subsequently made a successful funding application to the Victorian Government for a pedestrian crossing.

"To inform the pedestrian crossing design council consulted with bus companies, V/Line, train station users and residents.

"In the meantime Council also lowered the Merri Street speed limit to 40kmh."

Installing traffic signals at the intersection is likely to cost $600,000 to $800,000 while the pedestrian crossing has a project budget of $120,000, half of which has been provided by the TAC.

According to VicRoads, the accident history of the intersection goes as follows:

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