Providing over three decades of help

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Since the 1980s, the Warrnambool City Council has provided services to help people remain independent in their own homes for as long as they choose.

Council’s Active Ageing and Inclusion Manager Richard Stone said that even after the introduction of the Federal Government’s My Aged Care service, it was business as usual.

“Council currently provides Meals on Wheels, home maintenance, domestic assistance, personal care, respite care and social support services to about 1300 people,” he said. “These services enable many people to live healthy, safe lives in their own community and we’re looking forward to continuing to offer this support for many years to come.

“With the recent introduction of My Aged Care, there has been some confusion surrounding how services are accessed. My Aged Care is a way for the Federal Government to centralise the intake and assessment process for new clients, but the same great services we have been offering for decades remain the same.”

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Mr Stone encouraged anyone who was interested in finding out more about the services offered to get in contact.

“Assistance with housework such as vacuuming, cleaning bathrooms, hanging out washing and more can all be taken care of. We also offer personal hygiene, grooming and even shopping assistance, all to help you stay independent in your own home. The service can also include home modifications such as handrails, all to maintain a safe and secure home environment.”

Depending on the age of the person looking to receive Home Support Services, initial contact will either be with the Warrnambool City Council directly, or with the Federal Government’s My Aged Care service. If you are over 65 (or over 50 for Aboriginal and Torres Strait Islanders) contact My Aged Care on 1800 200 422.

Otherwise, call a Warrnambool City Council Home Support Specialist directly on 5999 4801. Copies of the Home Support Services handbook are available at the Archie Graham Community Centre on Timor Street. It can also be accessed online at