Customers have faith in Warrnambool credit union 

WHILE shockwaves continue from the collapse of investment group Banksia, customers of Warrnambool-based South West Credit have given the institution the thumbs-up in confidence.

Chief executive David Brown told The Standard yesterday his staff had kept a diary of  customer comments since administrators were appointed to Banksia on Thursday to unravel the mess which engulfed about 30,000 investors.

“Our members understand we operate on a different model to Banksia and offer the same level of security as  banks,” he said.

“This confidence by members is probably a result of the branding message we’ve been sending out for the past few years.

“All credit unions are authorised deposit-taking institutions (ADI) and are regulated by the Australian Securities and Investment Committee under the Corporations Act.”

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